Fair Usage Policy


This Fair Use Policy ("Policy") forms an integral part of Our Standard Terms and Conditions. All terms defined in the Standard Terms shall apply to this Fair Use Policy.


This Policy governs the usage of any service ("Service") provided by IT Company Singapore.


The purpose of this Policy is to ensure responsible use of IT Company Singapore's Services by customers, thereby facilitating the delivery of high-quality, safe, and secure services to You and Our other customers. This Policy outlines Your responsibilities when utilizing IT Company Singapore's Services, including internet access, and the consequences of unreasonable usage.

Application of Fair Usage Policy

By agreeing to the terms and conditions of IT Company Singapore, customers acknowledge and accept that any Fair Usage Policy implemented by the Company's service providers shall automatically apply to them. This includes, but is not limited to, Fair Usage Policies enforced by third-party providers of SIM hosting, email hosting, and Google and Microsoft licenses. By agreeing to IT Company Singapore's Fair Usage Policy, customers also agree to abide by the Fair Usage Policy of the Company's service providers.


The Standard Terms also include prohibitions on using the Service unlawfully or in ways deemed breaches of the agreement.

Definition of Unreasonable Use

Your use of a Service is considered unreasonable if it falls under either of the following criteria:

Unintended Use

Using IT Company Singapore's Service contrary to its intended purpose, including but not limited to:

  • Utilizing the Service in a manner deemed unconventional by a reasonable person.

  • Employing the Service for commercial purposes or re-supplying to another person without appropriate authorization.

  • Utilizing devices for automated dialing or calling without human intervention.

  • Misusing SIM cards intended for specific purposes in incompatible devices.

  • Engaging in bulk messaging, auto-dialing, continuous call forwarding, or machine-to-machine communication without authorization.

Unacceptable Use

Employing the Service in a manner that poses risks to the performance, security, or integrity of any network or system, including IT Company Singapore's own. This includes:

  • Causing interference, disruption, congestion, or sub-optimal performance of any system or network.

  • Creating risks to the security or integrity of any system or network through actions such as overloading, flooding, probing, scanning, or testing vulnerabilities.

Internet Usage

If IT Company Singapore's Service provides internet access, You must ensure that Your usage complies with this Policy, and You are responsible for all associated risks.


IT Company Singapore reserves the right to enforce this Policy at Our discretion and on a case-by-case basis. We may contact You to notify You of any breach, and in cases of breach, We may:

  • Suspend or limit the Service, or any of its features, as We deem necessary.

  • Terminate Your agreement in accordance with the relevant provisions of the Standard Terms and Conditions.

Copyright Infrignment

IT Company Singapore acknowledges the importance of respecting copyright laws and endeavors to ensure that no copyrighted content is used on our website, blogs, or social media handles without proper authorization. However, due to the nature of our business, which involves collaboration with contract-based workers and freelancers, it is possible that copyrighted content may inadvertently be used without authorization.
IT Company Singapore expressly denies any intentional infringement of copyright and does not claim ownership of any copyrighted content displayed on our platforms. If you believe that any copyrighted material has been used on our website, blogs, or social media handles without proper authorization, please notify us promptly by sending an email to support@itcompany.services. Upon receipt of a valid notification, we will promptly investigate the matter and, if necessary, remove the infringing content within 7 business days.
It is hereby clarified that IT Company Singapore shall not be liable for any damages or losses arising from the unauthorized use of copyrighted content by our contract-based workers or freelancers, whether such use was intentional or unintentional. IT Company Singapore shall only be liable to provide the necessary contact details of the individual responsible for the infringement upon request.